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Guide

Condo water damage: whose insurance pays?

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In a stacked building a single leak can touch the association's master policy, two or three unit owners' policies and a renter's policy. The condominium declaration decides where each one starts and stops.

Worker in a hard hat carrying a wall panel
New panels going in after a multifamily water loss.

Seattle's condominium stock, from the 1970s buildings on First Hill to the towers in Belltown and the townhouse rows across Ballard and Columbia City, shares a problem: water does not respect unit boundaries. A supply line that fails on the fourth floor wets the third, the second and sometimes the lobby. Sorting out who pays for what is governed by documents most owners have never read.

The three policies

The HOA master policy covers the building. How far into your unit it reaches depends on its type. A bare-walls policy stops at the studs and subfloor; everything you can see inside your unit is yours. An all-in or single-entity policy covers the unit interiors as originally built. The declaration and the policy together define the line, and the master policy carries a deductible that has grown large in many Seattle buildings as water claims have multiplied; associations often assess that deductible to the owners whose units were involved.

Your unit owner policy, the HO-6, covers your unit's interior to the extent the master policy does not, your belongings, your additional living expenses if you have to move out, your liability to others, and, if you carry it, loss assessment coverage for your share of a master policy deductible or assessment.

A renters policy, the HO-4, covers a tenant's belongings, their additional living expenses and their liability. It covers nothing about the building.

How a stacked loss actually gets paid

Each owner reports to their own carrier the same day. Each carrier covers its own insured's loss under its own policy, applies its own deductible, and then looks to recover from whoever was responsible. If the source was a defective supply line that the upstairs owner could not have known about, nobody was negligent and each policy simply pays its own. If the upstairs owner ignored a known leak or left a tub running, their liability coverage ends up reimbursing the others through subrogation.

The association's carrier covers the building elements under the master policy and may assess its deductible to the involved owners under the declaration.

None of this waits for drying. Mitigation starts in every affected unit on day one; the money gets sorted out over the following weeks.

What the declaration says

The declaration, sometimes called the CC&Rs, defines what is a unit and what is a common element, who maintains and insures each, and how deductibles are allocated. Most Seattle declarations place responsibility for a loss originating in a unit's plumbing on that unit's owner, and many allow the board to assess the master deductible to the owner whose unit was the source. Read it, or ask the property manager to point you to the section, before you assume anything.

Why separate documentation matters

A single estimate covering three units and a hallway cannot be approved by three different adjusters, each responsible for a different scope. Restoration crews on multi-unit losses keep a separate moisture map, photo set, drying log and estimate for each unit and for the common elements, so that each carrier sees exactly what it is responsible for and nothing else. If your contractor is treating the whole building as one job, ask for the breakdown.

For owners

Check which type of master policy your building carries and set your HO-6 dwelling coverage accordingly; a bare-walls building with a token dwelling limit leaves you paying for your own kitchen. Add loss assessment coverage. Replace braided supply lines and washing machine hoses on a schedule, because your unit is the floor above someone else's ceiling.

For renters

Carry a renters policy; it is inexpensive and it is the only thing that pays for your belongings. Report water immediately to your landlord and the building, in writing, and photograph your unit. If the leak came from your unit, your liability coverage is what protects you from the neighbors' claims.

FAQ

Questions homeowners ask us

The leak started in my neighbor's unit. Why should my insurance be involved?

Because your policy covers your property regardless of who caused the damage, and it responds immediately rather than after a fault argument. Your carrier pays your covered loss, then pursues the neighbor's insurer through a process called subrogation if the neighbor was negligent. If they recover, your deductible is often returned to you. Waiting for the neighbor's carrier to accept responsibility before drying your unit is how a water loss becomes a mold loss.

What is a bare-walls master policy?

An HOA policy that covers the building's structure and common elements but stops at the unfinished surfaces of your unit. Everything inside, including drywall finishes, flooring, cabinets, fixtures and appliances, is on your HO-6. Many Seattle associations carry bare-walls coverage because it is cheaper; it means your unit policy needs substantial dwelling coverage, not just contents.

What is an all-in or single-entity master policy?

An HOA policy that covers the unit interiors as originally built, including fixtures and finishes, with owners responsible only for improvements they made and their belongings. Even here the master policy deductible, which in Seattle buildings is often five figures, may be assessed to the owners involved in a loss, and your HO-6 can carry loss assessment coverage for exactly that.

I rent. What does my renters policy cover?

Your belongings, additional living expenses if the unit is uninhabitable, and your liability if you caused the leak. It does not cover the building or the unit's finishes; those are the owner's and the association's. If you caused the loss, for example an overflowing tub, your liability coverage is what responds to the neighbors' claims.

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